Synopsis:A Studio programme about the new Burmah reward scheme and the charities involved. Rikki Hunt MD Burmah Petroleum Fuels Ltd. talks about the scheme. Various charity logos. Talks of the importance of customer service.
Shotlist: GVs of Burmah service station and customers; management team meeting garage manager; customer service team dealing with calls; GVs of service station and Burmah Reward scheme card; 00:43:49 studio programme presented by Jan Rowland; montage of charity logos; intvw. Rikki Hunt; 00:54:00 intvw. Jerry Lloyd (Director of PR, RSPCA); 0055:14 Pam Ferris gives speech; montage of logos; 00:56:57 END